The second-hand marketplace Shoppers Share Frustration About Sizing Changes

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

This online marketplace has updated its size classifications for women's and children's garments failing to inform every member regarding the update.

Digital Channels Backlash

Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.

Vinted explained the revised method more closely matches other platforms.

They have suggested members to review their products and manually change the size where appropriate, which has left users frustrated.

Measurement Approach Updates

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.

User Experiences

Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.

"Should someone sized 20-22 purchase these they may become frustrated," she said.

Manual Updates

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.

Marketplace Information

The platform boasts over 100 million users, including 18 million in the UK.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices following member complaints.